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ABOUT HALLIWELL JONES WILMSLOW

Welcome to Halliwell Jones Wilmslow

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The BMW 330e Saloon - Best Plug-in Hybrid 2020

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The BMW 5 Series.

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The BMW M4 Competition Coupé and Convertible.

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The BMW X Range. Lead without compromise.

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BMW Plug-In Hybrid Range.

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Christmas Opening Hours

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Five Star Car - The BMW 3 Series

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Bodysgallen Hall on Halliwell Jones Rewards

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Discover the BMW X Range | Now available with 2.9% APR

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The all-new BMW 1 Series is now available on the Motability Scheme

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The BMW 3 Series Touring

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Win at 2 Night Break with the Nelson Hotels Group

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The BMW M5 Edition 35 Jahre

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Introducing the all new BMW 1 Series

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Launching The Next Generation In BMW Luxury

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Convertible of the Year - BMW 4 Series Convertible

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Give change to make a change

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Geneva Motor Show 2019

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BMW WINS BEST FLEET MANUFACTURER AWARD FOR THE FOURTH TIME.

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ANTI-SLAVERY AND HUMAN TRAFFICKING STATEMENT

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BMW Help: Recalls

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BMW awarded the 'Overall Winner' at the Tow Car Awards 2018

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THE NEW BMW X5.

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The Halliwell Jones Rewards Card

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NEW Halliwell Jones Films

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The team at Halliwell Jones were fantastic, from booking, picking up the car, updating me and do a quality job full stop

Service

customer service is very poor in all aspects, attitude to the customer, poor communication, car was left in a truly disgusting state, ignorant personnel the list is endless. now that the Christmas period is over i will be writing to the GM and to BMW

Service

The staff were friendly and polite , they lent me a car for the day . They followed your guidelines re water in the lights however left me a message to say that you would not replace the lights and said they had seem a lot worse .

Service

Please read the previous comment again Phone calls are recorded for training purposes I hope someone has learned from this I was grateful you were able to trace my phone call and eventually do the 5 min job I came in for even though it took 3 hrs

Service

Great service.

Service

See reply to question 1. Also, visited the Sales department after leaving car for service and was dealt with well by a well informed staff member there.

Service

I telephoned around 17:15 and was advised by Mr Walsh that the jobs had been done, but I was driving with an illegal tyre. He wrote a Public Liability Disclaimer and I was taking the vehicle in full knowledge that the vehicle maybe unsafe.

Service

Helpful, friendly service. Resolved the issue

Service

The customer experience I received was excellent.

Service

Simon was extremely Knowledgeable about my 5 series BMW and gave me some good advice. My background is as a machinery engineer with 45 years experience.

Service

Took car in for potential warranty work The fault was examined and found to fall under warranty. The problems were fixed and I was given a courtesy car for a week. Very trustworthy

Service

Overall a very poor customer service experience based on the fact any time I phoned I didn't get an answer or was told someone would phone back and never did.

Service

Work was dealt with efficiently, but discounted MOT information was not entered onto system.

Service

Communication was lacking but service was very good

Service

The advisor was friendly, the bill was less than I thought and my car had been cleaned inside and out.

Service

Fixed the problem with no fuss. The courtesy car should be full to full with petrol and not left nearly empty

Service

Excellent service.

Service

Longer wait than expected to collect car and seats moved a lot

Service

I was taken through all the paperwork and everything that had been checked was satisfactorily explained.

Service

I did not receive a video of the inspection of my car. The text which indicated that this was attached was a video on what red, amber and green mean! I asked for this to be sent to me when I collected my car but I am still waiting.

Service

the service was completed on time and the vehicle washed

Service

Nobody likes spending money on cars after they purchase them, but Halliwell Jones Wilmslow always makes the experience as pleasant as possible.

Service

No problems all work completed as requested

Service

Everything ran on time and work completed properly

Service

Excellent service, polite & helpful staff

Service

each time I visit Williams, it take 2 or 3 tries to fix a fault, fixed first time at HJ

Service

Had car cleaned but wasn't hoovered & dashboard not cleaned. Bird poo on roof not removed so not sure it was even washed

Service

Both the service team and new car sales team that I dealt with were very helpful, friendly and professional.

Service

Just easy to deal with, no fuss, no hassle, no stress.

Service

Excellent, from the moment I had to call to the moment I collected the car. Communications, service top notch!

Service

Excellent, friendly and professional customer service by all. In particular Rob's mannerism and professionalism was a massive credit to Halliwell Jones Wilmslow.

Sales

No negative issues and very positive experience via Sales Executive

Sales

Absolutely first class service and support, with no basis for any complaint whatsoever. Rob Ankers should be commended.

Sales

The whole team at Halliwell Jones is amazing and that's why we brought from them again.

Sales

Finance error spoiled things.

Sales

Having used this dealer on a number of occasions, the service is second to none

Sales

BMW Haliwell Jones have a very good team and have been very helpful.

Sales

Mark and John were super helpful. Everything was explained in detail from the quoting through the handover. Outstanding service and experience. Thanks guys

Sales

Mark was extremely helpful and very professional, he explained what my options were based on my budget and together we chose a car that was right for me. He couldn't have been more helpful, he showed me the car and went through all the functionality.