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Simon was very thorough and friendly in handling my MOT booking and results review.
They also looked for solutions regarding a service package and gave me some great advice
Happy with the whole experience
Service was completed without bother and thought the video was helpful
Work was completed swiftly and I was kept informed of progress while the car was with you. It was washed and vacuumed and drop off was done in a covid safe way
HJ did sort out the problem and the change in cost from £200+ to £2242 and then finally circa £420.However I had to take the car back to have the Sat Nav set up as it did not have the code number in it to work.
Fantastic treated very well on arrival staff very friendly the communication between myself and Halliwell Jones Was outstanding an unbelievable experience
Kept in touch throughout the day and advised what was necessary.
Everything was clear and concise with COVID guidelines.
No issues, work completed as agreed
Everything was completed ahead of time and without any problems.
Quick and easy Service from knowledgeable staff.
A good experience from all at Wilmslow. Jack Rains was both friendly and professional. I was fully informed at all times during earlier service visit & when the car had to be returned for investigation purposes & subsequent warranty repair.
1st class service as always
Everything went well and on schedule
Courteous and efficient staff
Communication was excellent, and work was completed on time. Staff were professional and very helpful..
Treated like a VIP, lovely service experience
Can't fault the service. Friendly staff and quick turnaround.
Recall carried out on time pleasant and knowledgable staff
Very helpful service team explained issue and worked to remedy to suit our timing for return of vehicle.
The process was smooth and straightforward from booking to completion, and I was kept informed of progress on the day of the service.
All requested work carried out efficiently and on time.
Complete process met my satisfaction
Very efficient service
Service was quick, decent communication and service advisor seemed generally interested in the car.
Everything went to plan.
Everything was achieved
Very quick and easy
Fast and efficient. Good communication.
Loved the short video showing underneath the car and the measurements taken
All went according to plan. I received a phone call when the work was complete and a video of the underside of my car going over key items in the car condition inspection.
Every time I go to the showroom or service department everything is fantastic, they always go over and above, nothing is ever to much trouble.
Service completed on time.
They did the job
Done within good time Everything was explained to me
From dropping the car off, to picking up, I was kept well informed as to progress and was very satisfied with the workmanship.
Car was made ready in a timely manner
Made everything clear as to the new procedures.
Service desk operation was fine, thank you.
Went smoothly, no hassle.
It was clear, up front, that the usual courtesy car service was suspended (fair enough!) and so we were able to work around this.
Cathy was brilliant to deal with. As was the young man i dealt with in the showroom. He was extremely professional and efficient, and at the same time, friendly.
The staff were fantastic
Again an excellent experience, sales staff, I dealt with Mark Marsland who could not have been bettered. Very patient an nothing too much trouble. The financial adviser at Halliwell Jones was also very helpful.
Kept informed of the delivery and options and progress before delivery
Excellent communication during this difficult period.
Both sales and finance were fully prepared and made it an easy process
Mark was very to the point which I really appreciate with car sales and isn't something that's common enough. On handover, he made it a very memorable experience.
WOULD HAVE BEEN PERFECT IF THE CAR COULD HAVE BEEN DELIVERED TO ME!
All went smoothly.
Very flexible and helpful during lockdown period. Handover of the car to me was efficiently and safely done.
The sales experience was very good and I was kept well informed throughout.