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Had nothing to complain about. Very happy.
Was looked after very well!
What needed to be done was done efficiently and within the timescale they told me
consistently personal and excellent
Kept up to date by text about how service and MOT was progressing
Everything went according to plan
See above, helpful, excellent customer care
Everything went very smoothly and according to schedule
Confident repair and parts would be of good standard ..
Excellent service. Quickly and efficiently carried out with great loan car ready prepared.
Quality of attention
all the staff were very pleasant. thank you.
Good friendly service, on time and efficiently. Car cleaned inside and out, that I didn't expect.
Efficient and knowledgeable staff. Detailed explanations of service with video. Comprehensive customer service.
Kept me informed about the time the service would take no surprise with the cost either and knew I had to pick up my boys from school so had my car ready in plenty of time
Excellent customer service. All staff were extremely welcoming, helpful and polite. Special thanks to Laura for her amazing service and making me feel like a valued customer.
Again.Everything so far, been first class.
Easy to book an appointment and very helpful personnel , very clear details about work that was carried out.
Quick at receiving the car and phoned when car was ready to be picked up as promised.
i was kept up to date on work that had been carried out
Everything was simple, organised and safe during these difficult times (COVID). Car was dropped off, was told when to collect and it was ready.
Great customer service
The staff are friendly and helpful
Halliwell Jones Wilmslow were first class, I couldn't fault anything.
Everything done to a high standard
Dashing young man called jack dealt with my visit. Very professional
Friendly service and efficient no hassle drop off and pick up
Staff very helpful completed the work very efficiently
Adam went the extra mile t sort out my brake sensor regeneration sensor.
Service conducted efficiently and on time, as expected, with no fuss.
Jack is an asset to the team
Everything well done
I have dealt with HW in Wilmslow and their predecessor Blue Bell for many years and have trust and confidence in them.
Really good service. Liked the video detailing the service and safety checks carried out.
Excellent personal service from Jack. Kept me updated and helped with a contact free service which was important to me.
Service v good
Nothing is too much trouble and despite Covid i am always made to feel welcome and valued
Efficient, we were kept well informed of what was happening. Everything was done quickly and very well
Car was serviced in the time frame promised.
Halliwell Jones wilmslow always go the extra mile, making you feel a valued customer
Simple process and team very polite.
Very good service, I was kept informed of all stages despite needing help over bank holiday weekend. Roadside assistance were helpful in recovery of my car in a good timeframe.
very helpful and sympathetic to my situation with the car breaking down twice
Never have any issues.
The service receptionist was friendly and my car was ready for collection at the stated time with the work done. I think the video of the condition check is a good idea.
Kept well informed and warmly greeted at reception.
The service experience from start to finish was an enjoyable experience. The experience when arriving and during the visit was very reassuring/safe during these COVID-19 times
Halliwell Jones warned me last year that some work would need to be done on the car, they reminded me this year at the relevant time, gave me good information to make decisions, were efficient and courteous.
Halliwell Jones performance has so far been exemplary. Courteous, knowledgeable and friendly yet efficient staff. So far very impressed.
Overall dealt with Adam, Simon and Jack all polite and very helpful every time I come in and Anthony in mini when I've been in there
swift efficient drop off and work carried out satisfactorily.
Vehicle ready on time
Due to Covid restrictions, vehicle was bought by 'Click and Collect' - however staff were as always very helpful and did all possible, within the regulations.
As above, very happy with both my car and the service I have received
total satisfaction from start to finish
You did what was asked in a professional way and I wasn't left hanging around for meet & greet, updates, or handover.
Dealt with quickly, courteous and friendly.
The work was done satisfactorily and without fuss
Easy to arrange and friendly service staff.
Because they wouldn't return the car until it was in the condition it should have been in. A lot of care was taken that the car was mechanically sound, which gives me a lot of confidence the the dealership.
Because they did what they were supposed to do
Because I want to let you all no what a top lad he is
Always professional and feel I can trust them
As above, Brilliant customer service.
Both Mark and Ashley went out of their way to ensure to purchase was was as smooth as possible; as a result I recommend both of them to my friend and customer who purchased an M3 competition to be delivered on the same day as mine.
Very understanding and informative staff who go the extra mile to ensure the customer is fully satisfied with their purchase. They have a wide knowledge of the product and give good detailed informative advice and introduction on collection
Excellent service and the car was delivered in perfect condition
Rob was very helpful throughout the whole process
Ashley the sale Executive and also Mark at Halliwell Jones Wilmslow were fantastic. They were courteous and not at all 'pushy', with a great manner. Very helpful and knowledgeable, Nothing was too much trouble.
This was my first time completing a transaction like this and it was so easy and painless. The car and the added features is definitely an added touch.
A big thank you to my point of contact - Rob. He has made the whole process of purchase to delivery a pleasure. Friendly, approachable, helpful and informative and just the right balance of keeping in contact - even during Covid times
From start to finish mark at wilmslow has been amazing would highly recommend
Very easy , Rob is exceptional in all areas , giving me all the time I needed and went threw setting up my new car to my settings , he's a credit to bmw
I have an excellent relationship with the Sales Consultant (Mark Marsland).
I have little knowledge of cars but knew which model I was interested in, my budget and wish list. Although I was given plenty of information and advice from Rob my salesman, I was never overwhelmed or pushed. Rob kept me updated at every stage
Ash and Mark at Halliwell Jones in Winslow really looked after me through the whole process. Even given the current climate we are in I felt very comfortable and relaxed.
Knowledgeable, friendly, helpful and professional staff
The Sales executive, Rob Ankers, and supporting staff at Halliwell Jones Wilmslow were helpful, friendly, polite and professional in the attention they gave me during the purchase, the handover (in these difficult Covid affected times) and since then