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Knowledgeable, helpful, not hard sell but advisory. Refreshing
Fault fixed for a minimum cost
All the staff I interacted with at Halliwell Jones Wilmsow on this occasion were great. Rick, Anthony and Rob in sales
As always friendly, polite and courteous
Great technicians, great service advisors
The car was collected and returned promptly AND the cleaning and polishing really does make it look like new! It was a pleasure to deal with you.
As always the service is amazing. Pleasant atmosphere, kindness, competence and professionalism of the Staff in Reception and Service Staff.
easy to book in . courtesy car was ready when i arrived and my car was finished by lunchtime same day.
Anna the receptionist is great. She always greets me with a smile & if I've got to wait before being seen at the service desk, or for my taxi that she had ordered, I'm offered a hot or cold drink. My service experience has always been outstanding.
Seamless experience, everything was explained to me beforehand.
All expectations met
Good customer experience, most appreciated especially during these difficult Covid times.
Car completed on time, video sent by technician, car returned cleaned inside and out. Well done!
Excellent customer service
Excellent customer service and knowledgeable service adviser
Simply better than Williams BMW
Great customer service
Service done in line with spec and expectation. Collection time clearly defined and adhered to
Job done, car returned in clean condition.
Made arrangements for body shop to provide a quote for minor damage
Professional, efficient and above all friendly staff who will go the extra mile if required.
Work carried out quickly and efficiently.
Jack who I dealt with during my visit was exceptional and kept me updated throughout. Asset to Halliwell Jones.
Service carried out efficiently and on time.
Very good service so very satisfied
All sorted within planned time and under warranty
Staff were efficient and easy to deal with.
Quick & easy.
Was looked after very well!
Had nothing to complain about. Very happy.
What needed to be done was done efficiently and within the timescale they told me
Work done in a good time
Kept up to date by text about how service and MOT was progressing
consistently personal and excellent
Everything went according to plan
Confident repair and parts would be of good standard ..
Everything went very smoothly and according to schedule
See above, helpful, excellent customer care
Excellent service. Quickly and efficiently carried out with great loan car ready prepared.
Quality of attention
Efficient and knowledgeable staff. Detailed explanations of service with video. Comprehensive customer service.
Good friendly service, on time and efficiently. Car cleaned inside and out, that I didn't expect.
all the staff were very pleasant. thank you.
Kept me informed about the time the service would take no surprise with the cost either and knew I had to pick up my boys from school so had my car ready in plenty of time
Excellent customer service. All staff were extremely welcoming, helpful and polite. Special thanks to Laura for her amazing service and making me feel like a valued customer.
Easy to book an appointment and very helpful personnel , very clear details about work that was carried out.
Again.Everything so far, been first class.
Quick at receiving the car and phoned when car was ready to be picked up as promised.
i was kept up to date on work that had been carried out
Everything was simple, organised and safe during these difficult times (COVID). Car was dropped off, was told when to collect and it was ready.
Great customer service
Halliwell Jones Wilmslow were first class, I couldn't fault anything.
The staff are friendly and helpful
Everything done to a high standard
Staff very helpful completed the work very efficiently
Friendly service and efficient no hassle drop off and pick up
Dashing young man called jack dealt with my visit. Very professional
Adam went the extra mile t sort out my brake sensor regeneration sensor.
Service conducted efficiently and on time, as expected, with no fuss.
Lovely show room, clean, covid precautions
Everything went very smoothly. I was kept informed of the delivery schedule and given a very clear and comprehensive handover with the offer of additional information any time i need it in the coming weeks as I become more familiar with my car.
Great customer service
Great service from all staff. Mind co side rate and knowledgeable
As above, Brilliant customer service.
Both Mark and Ashley went out of their way to ensure to purchase was was as smooth as possible; as a result I recommend both of them to my friend and customer who purchased an M3 competition to be delivered on the same day as mine.
Very understanding and informative staff who go the extra mile to ensure the customer is fully satisfied with their purchase. They have a wide knowledge of the product and give good detailed informative advice and introduction on collection
Excellent service and the car was delivered in perfect condition
Rob was very helpful throughout the whole process
Ashley the sale Executive and also Mark at Halliwell Jones Wilmslow were fantastic. They were courteous and not at all 'pushy', with a great manner. Very helpful and knowledgeable, Nothing was too much trouble.