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ABOUT HALLIWELL JONES WILMSLOW

Welcome to Halliwell Jones Wilmslow

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Knowledgeable, helpful, not hard sell but advisory. Refreshing

Service

Fault fixed for a minimum cost

Service

All the staff I interacted with at Halliwell Jones Wilmsow on this occasion were great. Rick, Anthony and Rob in sales

Service

As always friendly, polite and courteous

Service

Great technicians, great service advisors

Service

The car was collected and returned promptly AND the cleaning and polishing really does make it look like new! It was a pleasure to deal with you.

Service

As always the service is amazing. Pleasant atmosphere, kindness, competence and professionalism of the Staff in Reception and Service Staff.

Service

easy to book in . courtesy car was ready when i arrived and my car was finished by lunchtime same day.

Service

Anna the receptionist is great. She always greets me with a smile & if I've got to wait before being seen at the service desk, or for my taxi that she had ordered, I'm offered a hot or cold drink. My service experience has always been outstanding.

Service

Seamless experience, everything was explained to me beforehand.

Service

Good visit

Service

All expectations met

Service

Good customer experience, most appreciated especially during these difficult Covid times.

Service

Car completed on time, video sent by technician, car returned cleaned inside and out. Well done!

Service

Excellent customer service

Service

Excellent customer service and knowledgeable service adviser

Service

Simply better than Williams BMW

Service

Great customer service

Service

Service done in line with spec and expectation. Collection time clearly defined and adhered to

Service

Thanks agin

Service

Job done, car returned in clean condition.

Service

Made arrangements for body shop to provide a quote for minor damage

Service

Professional, efficient and above all friendly staff who will go the extra mile if required.

Service

Work carried out quickly and efficiently.

Service

Jack who I dealt with during my visit was exceptional and kept me updated throughout. Asset to Halliwell Jones.

Service

Service carried out efficiently and on time.

Service

Very good service so very satisfied

Service

Good service

Service

All sorted within planned time and under warranty

Service

No criticism.

Service

Staff were efficient and easy to deal with.

Service

Quick & easy.

Service

Was looked after very well!

Service

Had nothing to complain about. Very happy.

Service

What needed to be done was done efficiently and within the timescale they told me

Service

Work done in a good time

Service

Kept up to date by text about how service and MOT was progressing

Service

consistently personal and excellent

Service

Everything went according to plan

Service

Confident repair and parts would be of good standard ..

Service

Everything went very smoothly and according to schedule

Service

See above, helpful, excellent customer care

Service

Excellent service. Quickly and efficiently carried out with great loan car ready prepared.

Service

Quality experience

Service

Quality of attention

Service

Efficient and knowledgeable staff. Detailed explanations of service with video. Comprehensive customer service.

Service

Good friendly service, on time and efficiently. Car cleaned inside and out, that I didn't expect.

Service

all the staff were very pleasant. thank you.

Service

Kept me informed about the time the service would take no surprise with the cost either and knew I had to pick up my boys from school so had my car ready in plenty of time

Service

Super service

Service

Excellent customer service. All staff were extremely welcoming, helpful and polite. Special thanks to Laura for her amazing service and making me feel like a valued customer.

Service

Easy to book an appointment and very helpful personnel , very clear details about work that was carried out.

Service

Again.Everything so far, been first class.

Service

Quick at receiving the car and phoned when car was ready to be picked up as promised.

Service

i was kept up to date on work that had been carried out

Service

Everything was simple, organised and safe during these difficult times (COVID). Car was dropped off, was told when to collect and it was ready.

Service

Great customer service

Service

Halliwell Jones Wilmslow were first class, I couldn't fault anything.

Service

The staff are friendly and helpful

Service

Everything done to a high standard

Service

Staff very helpful completed the work very efficiently

Service

Friendly service and efficient no hassle drop off and pick up

Service

Dashing young man called jack dealt with my visit. Very professional

Service

Adam went the extra mile t sort out my brake sensor regeneration sensor.

Service

Service conducted efficiently and on time, as expected, with no fuss.

Service

Lovely show room, clean, covid precautions

Sales

Everything went very smoothly. I was kept informed of the delivery schedule and given a very clear and comprehensive handover with the offer of additional information any time i need it in the coming weeks as I become more familiar with my car.

Sales

Great customer service

Sales

Great service from all staff. Mind co side rate and knowledgeable

Sales

As above, Brilliant customer service.

Sales

Both Mark and Ashley went out of their way to ensure to purchase was was as smooth as possible; as a result I recommend both of them to my friend and customer who purchased an M3 competition to be delivered on the same day as mine.

Sales

Very understanding and informative staff who go the extra mile to ensure the customer is fully satisfied with their purchase. They have a wide knowledge of the product and give good detailed informative advice and introduction on collection

Sales

Excellent service and the car was delivered in perfect condition

Sales

Rob was very helpful throughout the whole process

Sales

Easy handover

Sales

Ashley the sale Executive and also Mark at Halliwell Jones Wilmslow were fantastic. They were courteous and not at all 'pushy', with a great manner. Very helpful and knowledgeable, Nothing was too much trouble.