About Your Local BMW Retailer | Halliwell Jones Wilmslow

01625 529955

OUR CUSTOMER REVIEWS

SERVICE

4.0

NEW CAR SALES

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

204 ratings and 65 comments received in the last 90 days.

13 September 2021

Another happy Halliwell Jones customer, couldn't fault their hard work and professional service.

13 September 2021

Excellent, knowledgable people and were very helpful

11 September 2021

Treated well by Chris at Halliwell.

12 August 2021

Gave really good detail on how to set up the call and all the features availble. Didn't feel rushed and took the time

04 August 2021

Christopher Dunn was extremely helpful and went out of his way to make sure I was happy at every stage of purchase and delivery.

02 August 2021

Mark Maryland was so helpful and assisted us from day 1 with our questions, which made my wife and I Confident in our choice.

14 July 2021

Everything went very smoothly. I was kept informed of the delivery schedule and given a very clear and comprehensive handover with the offer of additional information any time i need it in the coming weeks as I become more familiar with my car.

14 July 2021

Lovely show room, clean, covid precautions

06 July 2021

Great customer service

01 July 2021

Great service from all staff. Mind co side rate and knowledgeable

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15 September 2021

My experience with booking in my car with the central service centre led to a misunderstanding of the problem I wanted to resolve but once I got to the Wilmslow garage the matter was resolved to my satisfaction.

14 September 2021

All very efficient

14 September 2021

The team at Wilmslow are friendly, attentive, and very knowledgeable and customer focussed

13 September 2021

Professional polite & informative team at wilmslow BMW. Fantastic customer service provided very happy going there also gave my kids toy cars. Amazing !!

13 September 2021

I could not fault their service and helpfulness

13 September 2021

prompt, attentive , pleasant and informative.

13 September 2021

Utterly rewarding experience at BMW Halliwell Jones Wilmslow.

12 September 2021

Relaxed and freindly atmosphere, pleasant helpful service manager

12 September 2021

Great service , very efficient welcoming staff

11 September 2021

Always complete what's required

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11 September 2021

Comprehensive check and clean. Got car back to me very quickly as I explained care for my Mum so needed it asap

10 September 2021

As expected service from a premium brand service centre

10 September 2021

Good quick service - video inspection was excellent

04 September 2021

Was perfect as always, kind of service you expect from a car brand like Bmw

03 September 2021

Laura Taylor was very efficient and helpful.

03 September 2021

Work was needed and it was done efficiently, and what should have been in warranty was considered and the right outcome achieved. Thanks

26 August 2021

I have to thank the team at Halliwell Jones Wilmslow as they, once more, did a professional and thorough job and fixed the problem with my car. Thank you!

25 August 2021

Bmw guy dropped off my car on his way home from work

24 August 2021

Very efficient and good communication.

24 August 2021

Clearly explained description of the work carried out

22 August 2021

All fine

21 August 2021

Help given by staff with booking in early morning before reception opened

19 August 2021

Done the job quickly and free car cleaning.

17 August 2021

Long positive review left with H J recently.special thanke to Ash and Mark on sales

15 August 2021

Explained problems clearly and sorted within 24 hours.

13 August 2021

Very efficient and reliable

12 August 2021

Good communication and explanation of work required/ carried out, easy book in and car ready on time for collection as promised.

12 August 2021

Collect and delivery service very prompt.

11 August 2021

Last visit lovely man and a great lady very helpful on my Saturday collection.

11 August 2021

Excellent staff, honest and professional

11 August 2021

Great communication throughout

07 August 2021

The service appeared to be carried out efficiently and my vehicle was returned cleaned and at the time stated. The work carried out was explained to me in detail.

06 August 2021

Again the service team have always been first class and give no reason to complain.

02 August 2021

Problem resolved and good communication

02 August 2021

good service from the advisor Simon.

29 July 2021

Very polite, friendly, helpful and professional staff in the service centre The car was ready when promised and cleaned for me before collection.

26 July 2021

Problem resolved.

25 July 2021

People were pleasant, everything was on time at a competitive price.

16 July 2021

All was straight forward and no hiccups I was able to use a courtesy car while the service was being done so very helpful

11 July 2021

Knowledgeable, helpful, not hard sell but advisory. Refreshing

09 July 2021

Fault fixed for a minimum cost

08 July 2021

As always friendly, polite and courteous

08 July 2021

All the staff I interacted with at Halliwell Jones Wilmsow on this occasion were great. Rick, Anthony and Rob in sales

08 July 2021

The car was collected and returned promptly AND the cleaning and polishing really does make it look like new! It was a pleasure to deal with you.

08 July 2021

As always the service is amazing. Pleasant atmosphere, kindness, competence and professionalism of the Staff in Reception and Service Staff.

08 July 2021

Great technicians, great service advisors

06 July 2021

easy to book in . courtesy car was ready when i arrived and my car was finished by lunchtime same day.

04 July 2021

Anna the receptionist is great. She always greets me with a smile & if I've got to wait before being seen at the service desk, or for my taxi that she had ordered, I'm offered a hot or cold drink. My service experience has always been outstanding.

03 July 2021

Seamless experience, everything was explained to me beforehand.

30 June 2021

All expectations met

30 June 2021

Good visit

27 June 2021

Good customer experience, most appreciated especially during these difficult Covid times.

25 June 2021

Car completed on time, video sent by technician, car returned cleaned inside and out. Well done!

25 June 2021

Excellent customer service and knowledgeable service adviser

25 June 2021

Excellent customer service

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