OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
194 ratings and 75 comments received in the last 90 days.
10 June 2022
Great communication from Mark and the team at Haliwell Jones, Wilmslow. I highly recommend this smaller more friendly dealer branch
10 June 2022
Knowledgeable, friendly and efficient. Ash and Mark are a credit to the business, we walked in without the intention of purchasing a car and now we're satisfied BMW customers. Elaine made the finance side of things incredibly easy.
10 June 2022
Sales staff were very knowledgeable about the vehicle particulars and quickly responded to our queries. Staff were very friendly and during handover were thorough in explaining how everything worked
16 May 2022
Ashley Fenton made the purchase run very smoothly
12 May 2022
Great to work with Rob
10 May 2022
I was given very good one on one detail about the car and various options , I was kept informed of developments as there were challenges with timings and the handover was seamless
02 May 2022
Excellent. After 12 years with another dealership, they were refreshing.
01 May 2022
Rob was very helpful and approachable in the sales, finance and delivery process. There were significant delays in the delivery but Rob and BMW stuck to the agreement we had.
23 April 2022
Excellent experience with Ash at Halliwell Jones, he couldn't have been more helpful.
14 June 2022
Good service, prompt, good communication, courteous
14 June 2022
Completely satisfied. Great service.
14 June 2022
Excellent service
10 June 2022
Everything went so smoothly and on time
10 June 2022
Every time I come to Halliwell Jones whether for an MOT, service or repair I deal with Simon in the front office and he is always courteous and helpful & will always explain everything in a way I understand !
04 June 2022
Minor problem resolved - it was not a problem.
30 May 2022
Again very professional and excellent video explaining everything
30 May 2022
Easy process and kept informed at every stage
30 May 2022
Everything that was required was done ahead of time and to my total satisfaction
30 May 2022
A slight issue with the report stating my brake pads were 30 & 40% worn when I had only driven 1,300 miles in the car! However a phone call to Mark Marsland in sales sorted the problem.
13 June 2022
Overall the process was efficient and smooth and I love the vehicle